Top ecommerce specialist service providers
Forrester recently published its latest Forrester Wave report which focused on ‘commerce specialist service providers’ (AKA Ecommerce agencies).
It looked at 8 dominant service providers and looked under the bonnet. This is how they stacked up:
LEADERS
- Gorilla Group
- “Gorilla Group is a fast-moving firm that excels in solving B2B eCommerce problems” Forrester
- Isobar
- “Isobar has broad service offerings and a global footprint to deliver on them.” Forrester
STRONG PERFORMERS
- Wunderman Commerce
- “Wunderman Commerce is an industry expert that is early in expanding its offering.” Forrester
- Optaros by MRM McCann
- “Optaros by MRM//McCann delivers “agency plus SI” work but has a narrow focus.” Forrester
- BORN
- “BORN Group is strong in eCommerce and design, must focus on consistent delivery.” Forrester
CONTENDERS
- LiveArea
- “LiveArea shines in helping firms operationalize their strategies, but it’s in transition.” Forrester
- Diconium
- “Diconium has an innovation focus and tight vendor partnerships but lags in design.” Forrester
CHALLENGERS
- Astound
- “Astound Commerce excels at tech services but must accelerate its strategy.” Forrester
>> Get the full Forrester Wave 2018 report here <<