Top ecommerce specialist service providers

Forrester recently published its latest Forrester Wave report which focused on ‘commerce specialist service providers’ (AKA Ecommerce agencies).

It looked at 8 dominant service providers and looked under the bonnet. This is how they stacked up:


  • Gorilla Group
    • “Gorilla Group is a fast-moving firm that excels in solving B2B eCommerce problems” Forrester

  • Isobar
    • “Isobar has broad service offerings and a global footprint to deliver on them.” Forrester


  • Wunderman Commerce
    • “Wunderman Commerce is an industry expert that is early in expanding its offering.” Forrester

  • Optaros by MRM McCann
    • “Optaros by MRM//McCann delivers “agency plus SI” work but has a narrow focus.” Forrester

  • BORN
    • “BORN Group is strong in eCommerce and design, must focus on consistent delivery.” Forrester


  • LiveArea
    • “LiveArea shines in helping firms operationalize their strategies, but it’s in transition.” Forrester
  • Diconium
    • “Diconium has an innovation focus and tight vendor partnerships but lags in design.” Forrester


  • Astound
    • “Astound Commerce excels at tech services but must accelerate its strategy.” Forrester

>> Get the full Forrester Wave 2018 report here <<

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