Top ecommerce specialist service providers

Forrester recently published its latest Forrester Wave report which focused on ‘commerce specialist service providers’ (AKA Ecommerce agencies).

It looked at 8 dominant service providers and looked under the bonnet. This is how they stacked up:

LEADERS

• Gorilla Group
  • “Gorilla Group is a fast-moving firm that excels in solving B2B eCommerce problems” Forrester

• Isobar
  • “Isobar has broad service offerings and a global footprint to deliver on them.” Forrester

STRONG PERFORMERS

• Wunderman Commerce
  • “Wunderman Commerce is an industry expert that is early in expanding its offering.” Forrester

• Optaros by MRM McCann
  • “Optaros by MRM//McCann delivers “agency plus SI” work but has a narrow focus.” Forrester

• BORN
  • “BORN Group is strong in eCommerce and design, must focus on consistent delivery.” Forrester

CONTENDERS

• LiveArea
  • “LiveArea shines in helping firms operationalize their strategies, but it’s in transition.” Forrester
• Diconium
  • “Diconium has an innovation focus and tight vendor partnerships but lags in design.” Forrester

CHALLENGERS

• Astound
  • “Astound Commerce excels at tech services but must accelerate its strategy.” Forrester

>> Get the full Forrester Wave 2018 report here <<